SHOULD I BOOK ONLINE IN ADVANCE?

Yes, we highly recommend booking in advance! Walk-ins are always welcome, but we cannot guarantee e-bike availability without a reservation.

Booking online secures your e-bike for your selected date and time. You’ll receive a confirmation by email and text, and you can add any available accessories or extras to your reservation during the booking process.

IS THE PRICE ONLINE THE SAME AS IF I WALK IN?

Yes! Our rental pricing is the same whether you book online or walk in. However, we strongly recommend booking online in advance to guarantee an e-bike is available for your preferred date and time.

CAN YOU ACCOMMODATE LARGE GROUPS?

Absolutely! We love accommodating large groups. For groups of 10 or more riders, please contact us in advance so we can coordinate your bikes, timing, and any additional needs to make sure everything is ready for your group when you arrive.

DO YOU OFFER OTHER TYPES OF E-BIKES?

Yes! In addition to our standard e-bikes, we offer premium e-bike options, including the Lectric XPedition and SUPER73. Availability may vary, so we recommend checking our rental options and booking online in advance to reserve the bike you want.

DO YOU OFFER E-BIKE DELIVERY AND PICK-UP IN LAS VEGAS?

Yes! We offer convenient e-bike delivery and pick-up throughout Las Vegas, Henderson, Boulder City, and Red Rock Canyon. Delivery is $15 per bike, and pick-up is $15 per bike. Choose one or both services when booking your Las Vegas e-bike rental online.

DO YOU OFFER CHILD SEATS FOR E-BIKE RENTALS?

Yes! We offer child bike seats for families looking to explore Las Vegas by e-bike. Our child seats are available exclusively with our Lectric XPedition Cargo E-Bike and can be added to your reservation for an additional fee.

Our child seats have a maximum weight capacity of 40 lbs and are designed for children 9 months to 6 years old. Child seats are limited and subject to availability, so we recommend reserving yours in advance when booking your e-bike rental.

HOW OLD DO YOU HAVE TO BE TO RENT OR RIDE AN E-BIKE?

You must be 18 years or older to rent an e-bike from Landmark Bike Rentals. Riders under 18 may ride as long as they meet the height requirements for the e-bike and are accompanied by a parent or legal guardian during the ride.

The parent or legal guardian is responsible for the safety and supervision of the minor. All riders under 18 are required to wear a helmet.

If your child does not meet the minimum height requirement for our standard e-bikes, we also offer family-friendly options, including child seats with select e-bike rentals.

CAN I CHANGE OR RESCHEDULE MY E-BIKE RESERVATION?

Yes! If you are at least 48 hours before your scheduled reservation, you can use the reschedule option on your reservation to select a different available date and time.

DO YOU REQUIRE A DEPOSIT FOR E-BIKE RENTALS?

We do not require a large cash deposit. A valid credit card is kept on file during your rental for any applicable incidentals, damages, missing equipment, or additional charges.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards. A physical credit card and matching valid photo ID must be presented at the time of your rental or purchase.

WHAT HAPPENS IF I ARRIVE LATE FOR MY E-BIKE RENTAL?

No problem! Please call or text us if you are running late. However, your scheduled return time does not change if you arrive late.

For example, if your reservation is from 8:30 AM to 12:30 PM, your e-bike is still due back at 12:30 PM even if you arrive after 8:30 AM.

Additional rental time may be available depending on bike availability.

WHAT HAPPENS IF I RETURN MY E-BIKE LATE?

Please call or text us immediately if you are running behind. We offer a 15-minute grace period after your scheduled return time.

After the grace period, a late fee of $99 per hour will be charged until the e-bike is safely returned to Landmark Bike Rentals.

CAN I EXTEND MY E-BIKE RENTAL?

Absolutely! If you're having too much fun and want to keep riding, give us a call or text. If your e-bike is not reserved for another customer, we can help you add additional time to your rental.

Extensions are subject to availability and additional rental charges.

DO I GET A REFUND IF I RETURN MY E-BIKE EARLY?

No. Your reservation is based on the rental package you selected. Returning your e-bike before your scheduled return time does not qualify for a partial refund.

CAN I CANCEL OR RESCHEDULE MY E-BIKE RENTAL BECAUSE OF WEATHER?

Your safety comes first. Please check the Las Vegas weather conditions before your ride and plan accordingly.

If weather conditions make you uncomfortable riding, contact us to discuss rescheduling your reservation. Landmark Bike Rentals also reserves the right to cancel or reschedule rentals when severe weather conditions may create an unsafe riding environment.

WHAT IS YOUR E-BIKE RENTAL CANCELLATION POLICY?

Cancellations made at least 48 hours before your scheduled reservation are eligible for a full refund.

Cancellations made less than 48 hours before the scheduled pick-up time are non-refundable and will be charged the full reservation amount.

What happens if my rental bike is lost or stolen?

You are responsible for keeping your rental bike safe and secure throughout your rental. Under our rental agreement, the replacement cost of a lost or stolen bike is a minimum of $1,300.

Rather than immediately charging the full replacement cost, Landmark Bike Rentals offers a recovery process to help locate your bike and potentially reduce your costs.

A $300 Recovery & Processing Fee is charged when recovery efforts begin. This covers tracking, paperwork, coordination with law enforcement, retrieval, inspections, and repairs. This fee is nonrefundable for services performed and expenses incurred, even if the bike is recovered.

If the bike is recovered within 48 hours, you avoid the additional $1,000 replacement charge. If it is not recovered within 48 hours, the remaining $1,000 Replacement Balance is charged.

Recovery is not guaranteed. If the bike is subsequently recovered, replacement charges will be reviewed under our rental agreement and applicable law. These above costs only are valid for the Lectric 2.0.

How can I keep my rental bike safe?

Always use the provided lock and keep your bike in a secure location. Never leave your bike in a parking garage, motorcycle parking area, or unattended outside, even if locked.

If staying at a hotel, take your bike to your room. If the hotel does not permit bikes in guest rooms, you must leave it with valet or the bell desk in a monitored or secured location.

What should I do if my bike is stolen?

Contact Landmark Bike Rentals immediately at 702-533-9011.

You must provide photos of the exact theft location, the approximate time of the incident, details of how the bike was secured, a police report, and a hotel or casino security report when applicable. This information helps our team and law enforcement locate the bike.

HOW CLOSE IS LANDMARK BIKE RENTALS TO THE LAS VEGAS STRIP?

We're conveniently located approximately 0.8 miles from Fashion Show Mall, making it easy to start your e-bike adventure near the Las Vegas Strip.

Our location provides convenient access to many popular Las Vegas attractions, hotels, restaurants, shopping, and entertainment.

IS PARKING AVAILABLE AT LANDMARK BIKE RENTALS?

Parking at our location is very limited, and road construction in the surrounding area may affect access. We recommend using a rideshare service, taxi, or another transportation option to be dropped off whenever possible.

If you are picking up e-bikes to transport to another destination, please contact us if you have questions about vehicle access or loading.

DO I HAVE TO WEAR A HELMET WHILE RIDING AN E-BIKE IN LAS VEGAS?

A helmet is included with every Landmark Bike Rentals e-bike rental, and we strongly recommend wearing it throughout your ride.

Landmark Bike Rentals requires riders under 18 to wear a helmet while using our rental bikes.

HOW FAR CAN YOUR STANDARD E-BIKES TRAVEL ON ONE CHARGE?

Our standard Lectric XP 2.0 e-bikes can provide up to 45+ miles of range under optimal riding conditions.

Actual range varies depending on rider weight, terrain, elevation, temperature, wind, tire pressure, speed, pedal-assist level, throttle use, stops and starts, and how much the rider pedals.

For the longest possible range, use lower pedal-assist levels and contribute more pedaling power.

HOW FAST DO YOUR E-BIKES GO?

Our standard Lectric XP 2.0 e-bikes are capable of speeds up to 28 mph with pedal assist and up to 20 mph using the throttle, depending on the bike's configuration and riding conditions.

We strongly recommend starting slowly while you become familiar with the bike. Riders are responsible for following posted speed limits, traffic laws, trail or pathway restrictions, and all applicable local and state regulations.

I'VE NEVER RIDDEN AN ELECTRIC BIKE. IS IT EASY TO LEARN?

Yes! If you're comfortable riding a traditional bicycle, learning to ride an e-bike is usually very straightforward.

Our team will walk you through the bike's controls, brakes, pedal-assist settings, and throttle before your ride. We recommend starting with the lowest pedal-assist level and increasing the assistance only after you feel comfortable.

You can also ride the e-bike by pedaling without using the motor assistance.

WHAT DO I DO IF MY E-BIKE BATTERY RUNS OUT?

You can still pedal! Our e-bikes operate like traditional bicycles even if the battery runs out, although the bike will feel heavier without electric assistance.

Chargers are provided with qualifying longer-term rentals, including our 24-hour rentals. Only use the manufacturer-approved charger provided for your rental, and always follow the charging instructions provided by Landmark Bike Rentals.

WHAT DO I DO IF MY E-BIKE BREAKS DOWN OR I GET A FLAT TIRE?

Call or text Landmark Bike Rentals as soon as possible. We'll help you determine the best next step and get you back on your way as quickly as possible.

IS THERE A HEIGHT OR WEIGHT LIMIT FOR YOUR STANDARD E-BIKES?

Yes. Our standard Lectric XP 2.0 e-bikes have a maximum total payload capacity of 330 lbs, which includes the rider and anything being carried on the bike.

Rider fit can vary based on height, inseam, and comfort. If you're unsure whether one of our e-bikes will be a good fit, contact us before booking and we'll be happy to help you choose the best option.

DO YOU PROVIDE SHUTTLE SERVICE OR TRANSPORTATION?

No, we do not currently provide passenger shuttle service. We recommend using a local rideshare service or taxi to travel to and from Landmark Bike Rentals.

We do, however, offer e-bike drop-off and pick-up services in select areas for an additional fee.

IS THERE A BATHROOM AVAILABLE AT YOUR LOCATION?

Yes. A restroom is available for Landmark Bike Rentals customers.

WHERE CAN I RIDE AN E-BIKE IN LAS VEGAS?

Nevada generally allows electric bicycles in places where traditional bicycles are permitted, including streets, roadways, bicycle lanes, bicycle paths, and shared-use paths. However, specific trails, parks, properties, and local jurisdictions may have additional restrictions, so riders are responsible for following all posted signs and applicable regulations.

Popular areas to explore around Las Vegas include Downtown Las Vegas, the Arts District, the Las Vegas Strip area, Summerlin, and other bike-accessible destinations throughout the valley.

If you're taking your rental bikes outside central Las Vegas, ask our team about riding destinations and transportation options before you head out.

ARE THERE BIKE LANES EVERYWHERE IN LAS VEGAS?

No. While Las Vegas and the surrounding areas have designated bike lanes and bike-friendly routes, you should be prepared to ride in areas where a dedicated bike lane is not available.

Always stay alert, ride predictably, follow all traffic laws and posted signs, and be aware of vehicles, pedestrians, driveways, intersections, and changing road conditions.

Before heading out, we recommend planning your route and choosing bike-friendly roads and paths whenever possible. Never assume your entire route will have a designated bike lane.

CAN I RENT AN E-BIKE FOR EDC LAS VEGAS OR OTHER FESTIVALS AND EVENTS?

Yes! Landmark Bike Rentals offers e-bike rentals for visitors attending EDC Las Vegas, festivals, concerts, sporting events, and other major events throughout the Las Vegas area.

Multi-day rentals are available, making it easy to keep your e-bike throughout your trip instead of renting a new bike each day. Availability can be limited during major Las Vegas events, so we strongly recommend booking your e-bike well in advance.

CAN I TAKE A LANDMARK E-BIKE TO BURNING MAN?

Absolutely! Our e-bikes can be rented for Burning Man, making it easy to pick up your bike in Las Vegas before heading to Black Rock City.

We offer extended and multi-day rental options, so you can keep your e-bike for the duration of your trip and return it to us when you’re back in Las Vegas.

Burning Man e-bike rentals can book up quickly, so we highly recommend reserving your bike in advance.

WHAT SHOULD I KNOW BEFORE RIDING AN E-BIKE IN LAS VEGAS?

All riders are responsible for operating their e-bike safely and following applicable traffic laws, posted signs, speed limits, and restrictions.

A rental waiver must be completed as part of your reservation. The person responsible for the reservation must provide the required identification and payment method at pick-up.

We provide helmets with our rentals and strongly encourage every rider to wear one. Parents and legal guardians are responsible for supervising minors riding with their group.

Before you leave, our team will show you how to operate your e-bike and answer any questions so you can feel comfortable before starting your Las Vegas adventure.

STILL HAVE QUESTIONS ABOUT YOUR LAS VEGAS E-BIKE RENTAL?

We're happy to help! Whether you have questions about our bikes, rental options, group rentals, accessories, delivery and pick-up, or planning your ride around Las Vegas, reach out to the Landmark Bike Rentals team.

Email: rent@landmarkbikerentals.com
Call or Text: (702) 533-9011